Frequently asked Questions
Please read our FAQ before sending us a message.
Your order will be delivered 7-12 days with Standard Shipping or 3-7 days with Express Shipping.
You can easily and quickly return and exchange or refund the item(s) within 30 days from the date you receive the item(s). In detail, please view our Return and Refund Policy.
Please advise your order ID and shipping address through contact form.
If you have created an account when you place the order, please go to My Account and you can check your order status. Otherwise, please go to Order Tracking to fill out your Order ID and billing email.
If you have any question, please fill out the contact form and we will reply to you within 24 hours.
We ship items to most countries in the world. You can add wanted items into cart and go to checkout to double check.
Generally we will post your order in one package. We have many warehouse around the world, so if some items are out of stock in one warehouses, we will separate your order and ship from different warehouses.
Still need help?